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Contact

Meet The

Manager

Matthew Bailey

A Kentucky native and recent graduate from Western Kentucky University, Matthew joined The Nine team in October of 2020. Matthew has come full circle, having begun his career during college as a Community Assistant, then transitioning into a Leasing Manager role in Louisville. Prior to coming home, Matthew worked as a Community Manager in Cookeville, TN and an Assistant Community Manager in Lexington, KY. When not providing exceptional customer service to our residents, Matthew is either spending time with his lovable pup, Bentley, or traveling the world in search of his next adventure. If you see Matthew around, don’t be afraid to say hi and ask him about his most recent travels.

Address

1900 S Floyd Street
Louisville, KY 40208

Leasing Office

 

FAQ

Frequently Asked Questions

What is included in the rent?

NINE rent includes: utilities (water, sewer, and trash pickup), extended cable, Internet, washer & dryer, access to all of NINE’s amenities, and a wonderful staff that is there to help you anytime you need them.

When is my rent due?

You have three installment payment options to pay the entire amount due under the lease – one installment, two installments, or twelve installments. If you choose to pay a single installment for the entire amount, that single installment is due August 1. If you choose to pay in two semester installments, those installments are due August 1 and January 1. If you choose to pay in twelve installments, the first installment is due on August 1 and the remaining eleven installments are due on the 1st of the next eleven months. Please note that these are all installment payment options and not monthly rent.

How do I pay my rent?

  • Pay with a personal check, money order, or cashier’s check.
  • Pay with a credit card online through our Resident Portal.
    • Service fee may apply.*
  • Have your financial institution automatically deduct rent from your bank account each month to send in payment.
  • Pay with check online using your resident portal free of charge!

Do you allow pets?

Yes, pets are allowed at NINE.

Is there insurance coverage in the event of a fire, theft or natural causes? Does my lease provide coverage for my belongings?

NINE’s insurance will not cover your personal belongings. We suggest getting renter’s insurance for this reason. It is generally inexpensive and will cover your personal belongings if something were to happen.

What if I need to break my lease or don't return for the spring semester?

NINE’s lease is binding and cannot be broken. If you cannot live at NINE after signing your lease, you will need to re-let. Please call the leasing office for information on re-letting.

What if I need maintenance in my bedroom or apartment?

If you need maintenance, simply go to your resident portal on our website and fill out a maintenance request. You can also call or stop by the front desk. If it is an emergency, please notify the front office immediately.

What furniture is provided?

NINE is fully furnished with a full-XL bed, large desk and chair, and two stackable dressers. The living area comes with a comfortable couch, chair, coffee table, end table, TV stand, TV and barstools. The kitchen comes fully equipped with energy efficient appliances, a refrigerator with icemaker, dishwasher, and washer & dryer.

How do I receive mail and packages?

Your mail will be delivered to your apartment’s mailbox located on NINE property.

What do I need to bring to my new apartment?

We suggest that you bring:

  • Bedding for a full-XL or queen bed.
  • Toiletries.
  • Dishes/Cookware.
  • Decorations to make your new room feel like home!

What kinds of events do you have at NINE ?

NINE has resident events that range from pizza parties to Taco Tuesdays. Not only is there free food at events, but it’s also a great way to meet people!

What if I don't have a guarantor?

No Guarantor? No Problem, we offer Leap as an option! Leap is a quick and easy process that fills in for a guarantor or parent co-signer. Leap's application is free online and takes around 5 minutes to complete. You will get a conditional decision within 30 minutes during normal business hours. Click here to apply or contact the office for more information.

Are leases for families with children available?

Yes. The property’s policy is included here for family occupants with a child(ren) under the age of eighteen (18) who is domiciled with (i) at least one parent, legal guardian, or another person having legal custody of the child under the age of eighteen, or (ii) the designee of such parent or other person having such custody, with written permission of such parent or other person. For family households with children, all household members age eighteen (18) or older must: (A) complete an application, and (B) sign the lease as a Resident. For family households with children under the age of eighteen (18), at least two (2) people will be permitted to occupy a single bedroom. If a family household with children under the age of eighteen (18) requires additional occupancy per bedroom, additional occupants may be allowed on a case-by-case basis based on factors including, but not limited to, the size of the bedroom(s) and unit, age of the children, configuration of the unit, any physical limitations of the property, and local occupancy codes. If the child occupant reaches eighteen (18) years of age during the term of the lease, the lease will be allowed to complete its term, but renewal will only be offered in compliance with the occupancy policy as stated. Child occupants who are under twenty-four (24) months at the time the lease is signed will not be counted under the occupancy policy for purposes of maximum occupancy but will be counted for subsequent leases if they reach the age of twenty-four (24) months during the term of the lease. The Landlord has the right to lease any empty bedroom(s). Families should contact the office directly regarding the application for family households, as this process varies from individual leasing and the required forms are not all available electronically.

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